Returns & Exchanges
At Hawaiian Creations, we want you to be fully satisfied with your performance gear. If your equipment doesn't meet your expectations, you can return or exchange unused items within 30 days of purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the equipment is in its original, unused condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the gear at our warehouse, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing